Annual Report 2013

In closing, could you please pass on a message to overseas institutional investors? Q.11The suspension of operations over an extended period at the Chiba Refi nery in the aftermath of the Great EastJapan Earthquake has substantially impacted our bottom line. I would like to extend my sincere apologies to allinvestors for the considerable anxiety and concern this has caused.In fi scal 2013, each and every member of the Cosmo Oil Group will work in unison to secure the safety ofrefi nery operations and stable supply, refocus energies toward boosting earnings at each individual business unit,ensure a defi nitive return to profi t, and realize the early resumption of dividend payments.At the same time, we will redouble our efforts in the area of CSR management in order to fulfi ll ourresponsibilities to society. Moving forward, our aim is to become an energy company that is consistently held inhigh esteem.As we work toward achieving our established goals, we kindly request the continued support and understandingof all shareholders and investors.President, Chief Executive Offi cerKeizo MorikawaA.11